Job Summary:
The Security Officer/Facilities manager is responsible for directing, administering, and overseeing physical security and physical premises in accordance with the goals and objectives established by management and works in conjunction with the Risk Management Officer. IT-related facility assistance is under the direction of the Information Security Officer (ISO) as needed.
Responsibilities:
- Develop, maintain, and recommend changes to Bank Security Policy/Plans.
- Perform all physical security/emergency testing.
- Conduct annual and new hire training on Robbery, Active shooter, and Emergencies.
- Maintain FOB and security panel systems for new hires and all job changes as necessary.
- Monitor and maintain facilities, security cameras and equipment, and ensure timely problem resolution.
- Submit Annual Board Report
- Update County 911 services
- Handle law enforcement/branch requests for video footage and/or still photos.
- Quarterly Alarm testing coordination & verification that security devices are active.
- Communicate physical security related updates to Customer Satisfaction Managers.
- Interact and maintain third party vendor relationships with the bank.
- Maintain all aspects of facility security such as keys, emergency lights, pandemic supplies, maintenance, etc.
- Maintain ATM’s and other banking/building maintenance such as fire systems, elevators, HVAC, lighting, furniture, etc.
- Maintain vendor list and notify branches of when vendors will be on site.
- Manage courier staff, their payroll, schedule, annual reviews, vehicle maintenance & registration.
- Basic networking skills to assist with software/hardware implementations, solve help desk problems, remote support, asset management, rollout of new applications, etc.
- Troubleshoot hardware issues to keep systems running.
- Understand the Bank’s network/hardware infrastructure and all applications and update its documentation.
- Ensure support calls are updated and followed through to resolution. Escalate issues to IT Officer & Risk Manager where appropriate.
- Adhere to internal procedures, documentation, requests, in addition to maintaining confidentiality of customer and banking records.
- Other duties as assigned.
Requirements and Skills:
- Tech-savvy, comfortable with modern office productivity tools.
- Pleasant and patient communicator.
- Strong organizational skills.
- Attention to detail and quality.
- Proficient with Microsoft Office
- Self-motivated with a career drive.
- Positive, pro-active problem-solving attitude.
- Availability to use personal vehicle.
Education and Experience:
- Bachelor’s degree in business, accounting, finance, or related experience.
- Banking experience in physical security and facilities preferred.
- Associate degree, or training or related experience in IT, computer science, or tech background preferred.
Physical Requirements:
- Ability to lift and carry up to 50 lbs.
- Long periods of sitting.
- Periods of standing, crouching and/or kneeling.
Work location and hours:
- Main office occasionally traveling to our other branches in the valley.
- Must be available during non-banking hours or have coverage coordinated with manager.
- Must be available to attend required court appearances as needed.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Employee stock purchase plan
Schedule:
- Day shift
- Monday to Friday
- On call
- Weekends as needed
Ability to Commute:
- Bethlehem, PA 18017 (Preferred)
Ability to Relocate:
- Bethlehem, PA 18017: Relocate before starting work (Required)
Work Location: In person
