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Pay: $33.00 per hour

Job Description:

The Unarmed Security Supervisor is responsible for overseeing the day-to-day operations of contract security officers, ensuring that all patrols, security procedures, and documentation meet company standards. The Supervisor will manage security officer performance, provide ongoing training and development, and ensure compliance with internal post orders and security protocols. This role requires flexibility to work nights, weekends, and varying shifts to ensure comprehensive oversight of all security operations. While the supervisor is expected to work with each officer regularly, they will also need to rely on after-the-fact reviews of patrol logs, incident reports, and other tools to oversee shifts they cannot directly supervise. This is an unarmed, uniformed security position in the Bingen area in both Oregon and Washington states.

Act as the primary liaison between contract security officers, management, and Security leadership.
Collaborate directly with the Lead Physical Security Administrator to ensure alignment with the physical security program and contract guard service needs.
Submit routine metrics reports covering guard activities, performance reviews, and incidents.
The supervisor will be expected to propose improvements in security protocols, technology use, or patrol procedures based on field experience.

Responsibilities:

Review and approve daily event logs and case reports.
Conduct spot checks and ensure compliance with patrol routes and post orders.
Monitor patrols using real-time tools such as access control, video security, and GPS.
Conduct after-the-fact reviews of patrols and logs for shifts where direct supervision was not possible.
Administer and enforce the Guard Services Performance Accountability Program.
Conduct regular performance evaluations and document performance issues.
Provide one-on-one feedback to officers and escalate issues for disciplinary action when necessary.
Develop and implement refresher and practical training programs for security officers.
Ensure officers maintain up-to-date certifications (e.g., CPR/AED/First Aid).
Conduct post-training assessments to confirm knowledge retention and performance improvements.
Provide on-the-job shadowing and feedback for continuous officer development.
Develop and maintain Guard services guidelines and work instructions.
Ensure adherence to all post orders, policies, and security protocols.
Respond to critical security incidents and ensure proper resolution and documentation.
Follow the established Incident Command System (ICS) during emergencies, representing guard services. In rare instances, act as the Incident Commander (IC) until security leadership arrives
Ensure compliance with certifications and documentation standards as part of overall performance accountability.
Conduct daily briefings with officers to set expectations and address concerns.

Qualifications:

Experience

3+ years of experience in security management or a supervisory role.
Familiarity with security patrol procedures, incident response, and compliance standards.
Strong leadership and people-management skills, including managing teams across multiple locations, especially in environments where direct supervision is not always possible.

Skills

Strong documentation and report-writing abilities.
Excellent communication and problem-solving skills.
Advanced computer proficiency, including comprehensive knowledge of general computing systems (e.g., Microsoft Office Suite, cloud-based applications, and data management tools) and specialized security software (e.g., access control systems, patrol monitoring platforms, and video surveillance technology). Demonstrated ability to quickly learn and implement new technologies, ensuring integration across various security and administrative functions.
Proficiency in training program development and implementation, including the use of Learning Management Systems (LMS) for course development and delivery.

Certifications

Current CPR/AED/First Aid certification (or ability to obtain within 90 days).
Current Unarmed Oregon & Washington Security Licenses (or ability to obtain within 90 days)
Current IS-100, IS-200, IS-700 & IS-800 FEMA Incident Command Certificates (or ability to obtain within 90 days)

Excellent Benefits:

Paid time off
Paid sick time
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Health savings account
Employee assistance program
Flexible schedule
Employee discount
Paid training
On-the-job training
Opportunities for advancement
Veterans OJT / G.I. Bill Benefit

Skills:

Must be 18yrs of age
High school or GED required
A willingness to work outdoors throughout the year
A stable work history
Ability to work unsupervised for long periods of time
Possess communication skills which include understanding, speaking, and writing the English language well.
Able to write a report of incidents and activities
Be a team-oriented person
Ability to work with diverse group
Great customer service
Report to work on time
Stay at assigned work locations
Perform assigned tasks and carry out duties throughout the entire work shift
Be reliable and truthful when reporting either verbally or written

#PortlandPatrol

Job Type: Full-time

Pay: From $33.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overtime
Weekends as needed

Application Question(s):

What is your zip code?
Do you have Military, Law Enforcement, or Correctional Academy in your background?
Do you understand this job is located in Bingen, WA?
Where do you currently work and how long have you been there?
This position will be adjustable hours with a mid-shift being the norm, 10:00 to 18:00 BUT THIS WILL VARY. Do you understand this position is flexible and you must work at nights and weekends when needed?
Do you have supervising experience (if so, please explain)?
Do you understand the requirement is 8 hour shifts with weekend availability?
Do you have an Unarmed Security License issued by the state of Washington?

License/Certification:

Driver's License (Required)

Work Location: In person

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Unarmed Site Security Supervisor