Job Overview: Are you a natural leader with a passion for safety and security? Hibas Gulf Shores Karaoke & Arcade Bar is looking for a dedicated Lead Security professional to help ensure a safe, enjoyable environment for our patrons and staff. As Lead Security, you’ll play a vital role in overseeing the security team, managing incidents, and collaborating with our Head of Security to maintain high standards. This role is perfect for someone who excels under pressure, values teamwork, and is committed to creating a positive experience for everyone at Hibas Gulf Shores.

Responsibilities:

Supervise Security Team: Oversee the security team during your shift, providing guidance, assigning tasks, and ensuring adherence to security protocols.
Ensure Safety and Security: Conduct regular patrols of the premises, monitor entrances and exits, and address any disturbances or security concerns promptly.
Incident Management: Document and report incidents or security breaches to the Head of Security, coordinating with law enforcement or emergency services when necessary.
Customer Service: Maintain a welcoming presence, assist patrons with security-related questions, and professionally de-escalate conflicts to keep the environment safe and enjoyable.
Access Control: Verify patron identification for age compliance, manage crowd control during peak times, and prevent unauthorized entry.
Staff Training: Assist the Head of Security in training new security team members on safety protocols, emergency procedures, and customer service.
Collaborate with Management: Work closely with the Head of Security and bar management to implement security strategies, support event planning, and communicate any safety concerns.

Qualifications:

Proven experience in a security role, with at least 2 years in a supervisory or lead position.
Strong understanding of security protocols, de-escalation techniques, and emergency procedures.
Excellent leadership skills, including the ability to guide and motivate a team.
Ability to remain calm, professional, and effective in high-stress situations.
Exceptional problem-solving abilities and keen observation skills.
Availability to work evenings, weekends, and holidays as required.

Nice-to-Have Skills:

Previous experience in a security role within the hospitality or entertainment industry.
Knowledge of crowd management and event security protocols.
Training in first aid or conflict resolution.

Why Join Us? At Hibas Gulf Shores, we prioritize safety in a vibrant, fun environment. This role offers the opportunity to make a real impact on the security of one of Gulf Shores' most popular entertainment venues. With competitive pay, a supportive team, and a lively atmosphere, Hibas is the perfect place to advance your career in security. Ready to be a part of our team? Apply today and help us keep Hibas Gulf Shores safe and enjoyable for all!

Job Type: Part-time

Pay: Up to $100.00 per day

Expected hours: 20 – 25 per week

Benefits:

Flexible schedule

Schedule:

Monday to Friday
Night shift
Weekends as needed

Application Question(s):

How do you approach a situation where a guest is becoming visibly upset or aggressive? What strategies do you use to maintain control without escalating the situation further?
If two guests were arguing and it was starting to draw attention from others around them, how would you step in? What would be your first approach to diffusing the tension?
What techniques do you use to read body language and gauge a situation’s intensity before intervening?
Imagine a scenario where a guest is refusing to leave the premises after being asked multiple times. How would you handle this while ensuring the safety of everyone involved?

Ability to Commute:

Gulf Shores, AL 36542 (Required)

Work Location: In person

Hibas Gulf Shores Karaoke & Arcade Bar

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